✓ People - Everyone involved with our company is as equally important as each other and treated fairly. Whether an employee, client, contractor or an associate.

✓ Reliability - Turning up in good time and communicating when complications arise are extremely important. We know our clients are busy people and they understand if there's a traffic jam and their cleaner will be a little later. So, we tell them as soon as we are aware there's a situation. 

✓ Open Communication - We actively encourage clients and employees to report back with their feedback. The only way to continually improve a service is to continually listen to the clients who use it and the employees who deliver on it.

✓ Nonjudgmental - When applying our cleaning teams are aware they could be dealing with people from all sorts of backgrounds and some may have  sensitive issues, which they aren't aware of due to confidentiality. While all our staff are bound by confidentiality clauses we believe each client has a right to share their circumstances with who they wish and we do not get to decide this (unless there is a safety concern). We understand that life happens and for one reason or another the cleaning requirements build up, that's what we signed up for. 

✓ Experience and Training. We believe it is important that all staff employed by us bring the right energy into the company. We hire with this in mind. We fully train our staff and give them experience on the job with our most experienced staff members by their side. Not only does this boost productivity and staff morale, it allows our more experienced cleaners to be promoted from within when they are ready.